For issues with ProForma forms attached, this means that form field data and form state can be read by Automation for Jira directly. The structure to access data, where AAA is the question ID number (not the Question Key defined in the form builder) is: Text/Email/URL/Number Fields: { {issue.properties."proforma.forms.i1".state.answers.AAA.text}} Basically, you have to make a variable and then put it in the smart value. Create a variable varTemp to hold the value " templateIssue.CD ". Then use the variable like this: { {now.plusBusinessDays (varTemp.asNumber).jiraDate}} Note that you don't need the braces inside the brackets.

Example. Smart values can be used to send a Slack message with an abbreviated issue description. This smart value results in the first 200 characters of the issue description followed by . These functions can also be used in conditions, for example, { {issue.Field Name.isNumeric}} will sum up a text field if it is a number.

If you're trying to copy the selection from a checkbox field or multi-select to the Description, you can use the regular notation for smart values, e.g. { {issue.My CF}} I hope that helps. Cheers, Melo. Raghu Mani May 19, 2023. Thanks @Melo it worked.
Which Jira-server version supports the use of smart value: "{{#if }} text {{/}}, or is this a Jira-cloud only functionality ? I would like to use this in a reminder email, that is sent to two people, using as source two different people fields. However sometimes the two fields holds the same p . 476 144 93 68 194 369 399 97

jira service management smart values